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DOT’s mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of their primary customers, City residents. Their agency’s work is guided by Sustainable Streets, the Strategic Plan for the New York City Department of Transportation. They are customer-driven in all their activities. They seek opportunities to create partnerships in the provision of transportation services through appropriate relationships and alliances. To accomplish their mission, the Department works to achieve the following goals:

  • Provide safe, efficient, and environmentally responsible movement of pedestrians, goods, and vehicular traffic on the streets, highways, bridges, and waterways of the City’s transportation network;
  • Improve traffic mobility and reduce congestion throughout the City;
  • Rehabilitate and maintain the City’s infrastructure, including bridges, tunnels, streets, sidewalks, and highways;
  • Encourage the use of mass transit and sustainable modes of transportation; and
  • Conduct traffic safety educational programs.

Over 5,000 employees of the New York City Department of Transportation oversee one of the most complex urban transportation networks in the world. DOT’s staff manage an annual operating budget of $900 million and a five-year $9.1 billion capital program, along with 6,000 miles of streets and highways, 12,000 miles of sidewalk, and 789 bridges and tunnels, including the iconic East River bridges. DOT’s staff also installs and maintains over one million street signs, 12,700 signalized intersections, over 315,000 street lights, and 69 million linear feet of markings.

It should be noted that certain properties within the jurisdiction of the New York City Department of Transportation (NYCDOT) are managed by the New York City Department of Parks and Recreation (NYCDPR) with permission from NYCDOT. Management of these properties by NYCDPR is temporary and is expressly not intended to create public parks or parkland.

DOT promotes the use of sustainable modes of transportation. DOT designs bicycle facilities, bus lanes, and public plazas. DOT operates the Staten Island Ferry, which serves over 22 million people annually and oversees ferry operations on City-owned piers. DOT educates students and adults Citywide about street safety. DOT’s staff issue parking permits to people with disabilities, not-for-profit agencies and governmental entities, and commercial vehicle permits for trucks; issue construction permits for work in City streets; and manage the City’s Adopt-a-Highway program.